🔹 Introduction

eMitra is a citizen-centric initiative launched by the Government of Rajasthan in 2002.
It provides access to a wide range of government and private services through a single, unified digital platform.

The system is accessible both online and via a network of kiosks located across the state. This ensures that even people in rural and remote areas can access essential services without visiting multiple government offices.

🔹 Services Offered by eMitra

✔ Utility Bill Payments

Electricity, Water, Telephone, Gas, and DTH bills

✔ Government Services

Passport services, PAN card applications, Aadhaar card updates, Ration card services, ITR, Caste Certificate, Bonafede Certificate.

✔ Financial Services

Bank deposits, Loan applications, Insurance policies

✔ Education

School/College admissions, Scholarship applications, Examination forms, Fee payments

✔ Travel & Ticketing

Bus & Train ticket bookings, Hotel reservations, Tour packages

✔ Other Services

RTI applications, Grievance redressal, Social security schemes

🔹 Benefits of eMitra

✅ Convenience → Access multiple services at one place, saving time & effort
✅ Efficiency → Online processing reduces paperwork and speeds up delivery
✅ Transparency → Promotes accountability in service delivery
✅ Accessibility → Kiosks ensure services reach urban, semi-urban, and rural citizens

🔹 How to Use eMitra

Visit the nearest eMitra kiosk or go to the online portal 👉 emitra.rajasthan.gov.in.
Provide the necessary documents and information to the kiosk operator (or upload online).
The operator helps in completing and submitting the application digitally.
Once processed, the citizen receives a confirmation receipt/message.

🔹 Conclusion

eMitra has been a successful digital governance initiative in Rajasthan.
It has improved efficiency, transparency, and accessibility of services while empowering citizens through easy digital access.

With continuous advancements in technology, eMitra is expected to expand further and play an even more crucial role in the digital development of Rajasthan.

🌐 E-Mitra Portal Rajasthan